Frequently Asked Questions
Everything you need to know about our verification services
How long does verification take?
Our verification process is designed to be fast and efficient:
Risk Analysis & Fraud Analysis: These reports are generated within 60 seconds and automatically delivered to you via WhatsApp.
Employee Verification: The average report generation time is approximately 2 minutes. However, this can vary depending on the number of checks requested and the complexity of the verification process.
What documents are supported?
We support a comprehensive range of Indian Government-issued documents for verification:
Identity Documents: Aadhaar card, PAN card, Voter ID, Driving License, Passport, and other valid government-issued identification documents.
Employment Documents: Employment letters, salary slips, appointment letters, experience certificates, and other professional documents that verify employment history and credentials.
Education Documents: Degree certificates, mark sheets, diplomas, and other educational qualifications from recognized institutions.
Is my data secure?
Absolutely! Data security and privacy are our top priorities. We implement multiple layers of protection to safeguard your information:
DPDP Compliance: We are fully compliant with the Digital Personal Data Protection (DPDP) Act, ensuring that all personal data is handled according to the highest legal and ethical standards.
Strict Privacy Protocols: We follow industry-leading data privacy protocols and security measures. All data is encrypted both in transit and at rest, using advanced encryption technologies.
No Third-Party Sharing: Your information is never shared with third parties. We maintain strict confidentiality and only use your data for the verification purposes you authorize.
Secure Infrastructure: Our systems are built on secure, SOC 2 compliant infrastructure with regular security audits and monitoring to protect against unauthorized access.
Can I use this for employee verification?
Absolutely! We offer comprehensive employee verification solutions for different stages of the hiring process:
Pre-Employment Verification: Conduct background checks before making a job offer to verify candidate credentials and qualifications.
Pre-Joining Verification: Complete all necessary checks after extending an offer but before the candidate joins to ensure all documentation is validated.
Post-Joining Verification: Perform ongoing verification for existing employees, including periodic checks and compliance verification.
Our service includes identity verification, education verification, employment history checks, criminal record checks, and more, delivered through a streamlined process.
Do I need to install any app?
No installation or app download is required! We've designed our service to be accessible and convenient:
Trust Check: The easiest way to verify anyone is through WhatsApp. Simply send a message, share the required documents, and receive your verification report within 60 seconds. No registration or account setup needed.
Website Platform: For more complex verification requests, bulk verifications, or detailed employee background checks, you can use our website platform to upload documents and get comprehensive reports visible on your dashboard.
Our service works seamlessly on any device - Android, iOS, or Desktop - giving you the flexibility to verify anyone, anywhere, anytime.
What is included in the verification report?
Our verification reports are comprehensive and detailed, providing you with all the information you need to make informed decisions:
Risk Analysis Report: This report includes verification of one national document (such as Aadhaar, PAN, or Voter ID) along with a comprehensive Criminal Record Check (CRC) of the applicant.
Fraud Analysis Report: This comprehensive report focuses on detecting fraudulent documents and activities. It includes:
- Identity Verification (ID)
- Criminal Record Check (CRC)
- Credit Score Analysis
- AML/PEP Screening
- Employment History
- Comprehensive Fraud Detection
The report provides detailed fraud risk indicators and flags potential red flags to help you make informed decisions.
Employee Verification Report: For comprehensive employee background checks, the report includes checks based on what you select. Available checks include identity verification, education verification, employment history validation, criminal record checks, address verification, and reference checks.